Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery process.
How do you ensure the freshness of perishable items during shipping?
We use temperature-controlled packaging, including insulated liners and cold gel packs, to ensure all perishable goods maintain their optimal temperature from our warehouse to your doorstep.
What is your return policy for food products?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or if there is an issue with quality, please contact us within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, Sense of Taste ships exclusively within the continental United States to ensure that our products arrive fresh and meet strict food safety standards during transit.
Where can I find allergen information for your products?
Detailed ingredient lists and allergen warnings are available on each individual product page. We also include physical labels on all packaging to ensure your safety.
How can I track my delivery?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.